To log in to your account, you will need to allow third-party cookie access in your browser. Please use the following instructions to update your browser settings.

Step 1: Update your browser settings using the following:

Internet Explorer 11

  1. Select the gear in the upper-right corner of the screen, then select "Internet Options". If you have the Menu Bar enabled, you can select "Tools" > "Internet Options".
  2. Click the "Privacy" tab.
  3. Select the "Advanced" button.
  4. Under "Third-party Cookies" choose "Accept".
  5. Click "OK" and you have successfully set your cookie settings in IE11.

Apple Safari

  1. Go to Safari › Preferences.
  2. Click "Privacy.
  3. For Cookies and website data, select Always allow.

Google Chrome

  1. At the top right, click the More button, then Settings.
  2. At the bottom, click Advanced.
  3. Under "Privacy and security" ,click Content settings.
  4. Click Cookies.
  5. Turn off Block third-party cookies.

Mozilla Firefox

  1. At the top right, click the Menu button, then Options.
  2. Click Privacy & Security tab.
  3. Under History, set the drop-down menu next to "Firefox will" to Remember History.

Microsoft Edge

  1. At the top right, click the Menu button, then Settings.
  2. Click View Advanced Settings.
  3. Set Cookies to Don’t block cookies.

Step 2: Once updated, copy the following URL (https://my.washingtonnational.com/) which will be used to continue the login process.

Step 3: Close this browser window and open a new browser window.

Step 4: Paste the URL copied in Step 2 into the new browser window to proceed with login.

If your browser is not listed above, please refer to your browser’s help pages.

If you have followed the steps above to enable third-party cookies in your browser settings, and you continue to receive error messages, please contact customer service at (800) 621-3724 for Bankers Life or (800) 525-7662 for Washington National to speak with a representative.